Many customers have been burnt in the past by service providers creating artificial tie-in through deployment of tools and automation.
MiCloud does not create artificial tie-in, nor does it require any prerequisites. MiCloud can be deployed ‘when you want’ and all functionality will work. It can also be removed ‘when you want’ and it will not prevent you from operating SAP on AWS in a native way.
How do you know your AWS bills are correct, keep track of your budgets by project or organizational entity, ensure all AWS assets are tagged and cost-managed? And all of that in an environment where AWS continuously changes billing structures?
We provide a collection of tools, including alerts and budgets to plan and manage AWS accounts spend. This can be used to predict and correct overspend as well as to identify incorrect provisioning or unexpected cost changes.
As budget holder, how will you keep a close eye on your agile and dynamic AWS spend on a day-to-day basis? And if you ‘think’ in €, how do you translate the AWS $ bill on a daily basis?
Our AWS Cost App with configurable org unit views will enable any budget holder in your business to be on top of cost. And cost will be displayed, and updated daily, in the currency they prefer.
As budget holder, how will you keep a close eye on your agile and dynamic service spend on a day-to-day basis?
Our AWS Cost App with configurable org unit views will enable any budget holder in your business to be on top of cost.
Managing AWS cost as a centralized pool enables great cost savings. But how do you know what to cross-charge to whom? How do you incorporate your AWS Service Charges and potentially an overhead recovery mark-up?
We provide a billing engine that enables you to flexibly define entity cost, including freely definable mark-ups.
How can you minimize SAP App uptime for Non-Production and Mothballing systems without negatively impacting your service to the business and project users? When SAP Apps are dependent, how can you enable users to bring them up (or down) in a controlled manner?
And if one user is ready to shut the systems down but other users are still working on it, how do you manage this?
The Start/Stop Cockpit provides an end user self-service for starting and stopping SAP Apps in a controlled manner. This can either be a scheduled Start/Stop, a user-enabled Start/Stop or a combination of the two.
Users are always informed of the status (stopped, starting, started) and can raise a call for assistance directly from the cockpit if required.
How do you keep track of what you should be running as your AWS Assets without losing the benefits of agility? How do you maintain dynamic control over your third-party license requirements when assets change on a daily basis?
How do you know if you are using the right storage levels, and whether they are in line with your expectations?
We provide a single Asset Register giving you a ‘by account’ visibility as well as a ‘by business entity’ visibility. Assets can be extended with any characteristic, such as the license types they generate.
This gives you a single point of reference for governing your AWS estate: the same way the SAP Warehouse Management Module gives you a point of control for your physical stock.
How do you know that the assets that you are running on AWS, including storage types, market place cost etc. are the ones you were intending to run? How can you do a continuous stocktake of assets?
Our Asset Discovery will consciously run and will compare what you have deployed in your AWS Accounts with what you were intending to deploy as per the Asset Register. New items are flagged up as ‘Discovered’ and missing items are flagged up as ‘Lost’.
Understanding and being able to manage your SAP to Non-SAP integrations is a critical enabler for agility, disaster recovery and DevOps.
We provide a single Integration Register giving you a ‘by application’ visibility of integrations. Integrations can be extended with any characteristic, such as the license types they generate.
This gives you a single point of reference for governing your SAP integration estate: the same way the SAP Warehouse Management Module gives you a point of control for your physical stock.
How do you keep control over your Integration landscape? How can you do a continuous stocktake of Integrations and validate that they have been established in line with standards?
Our Integration Discovery will consciously run and will compare what you have deployed in your SAP estate with what you were intending to deploy as per the Integration Register. New items are flagged up as ‘Discovered’ and missing items are flagged up as ‘Lost’.
You want to create an IAM policy that contains the minimum level of security but you’re not sure what to add, or you want to know the number of times a particular activity has been executed.
Using MiCloud Cloud Trail log analysis it is possible to determine what actions have been performed. This can be executed over huge volumes of log data in minutes.
The result can be used to construct a minimum level of access IAM policy, as well as many other things.
Have you ever wanted to know when an important change has been made to items in your account, or even to block certain changes?
Using Config Change Alerting you can receive an email if someone makes a change to an item in your account, or you could even block the change if that was more appropriate.
Do you need a way to implement Compliance Checking to ensure all your AWS estate is correctly configured as per design?
Using AWS config rules, we are able to compare actual state to desired state and provide a list of exceptions that can be worked down.
How do you as a company, department or team maintain visibility of actions, assumptions, risks, issues and decisions across all programmes, projects and workstreams? How do you enable your staff to understand all their actions and prioritize across all their engagements? Traditionally a plethora of spreadsheets and document-based lists result, which makes it really hard for everybody.
We provide an integrated cross-company, department, project, team and activity RAAID log, allowing for collaboration across internal and external teams and enabling individuals to prioritize across all of their engagements.
How do you share a complex set of tasks to achieve a quality outcome across multiple contributors, continuously improve and optimize their sequence and when updated, share back with your (global) teams? How do you measure efficiency in execution of tasks across your teams and identify those steps that take most effort and time?
When you want to automate activities, how do you know the ways of working to automate? And when you have automated – components of – those tasks, how do you communicate that and link them into existing ways of working?
Our Task List functionality provides this capability. A framework to build and execute a collection of complex and collaborative task lists: electronic run books.Each will measure the elapse time and work effort time for execution, providing deep insight. Each can be audited for user, duration and completeness.
Outputs can be things such as run books or system build documentation. Master lists, when updated based on new facts such as lessons learned, become available for the next run.
How do you capture and share with your team all those small lessons you learn every day? In particular in new areas such as deployment on the cloud?
The Notes system enables every individual to capture and share new lessons, as well as update existing lessons. It’s a searchable collection of collaboratively created knowledge items, similar to SAP Notes that enables you and your team to build and maintain your own Notes-based knowledge sharing base.
A fast and easy way to rapidly increase your collaborative knowledge. When starting a task, searching Notes for the latest and greatest is a great enabler for continuous improvement.
Where Notes provide a way to capture small and unstructured knowledge, Libraries enable the capturing and sharing of more structured enterprise knowledge.
It provides a customizable structure, creation of Wiki type content, as well as the ability to attach and structure other content in the form of documents, PowerPoints etc.
Libraries can be commented upon by all participants to enable feedback and continuous improvement.
A searchable collection of collaboratively created knowledge items, similar to SAP Notes. Enables you and your team to build and maintain your own Notes-based knowledge sharing base.
A fast and easy way to rapidly increase your collaborative knowledge.
Improving and transforming service is a key objective as part of SAP on AWS operations. You have an easy way to execute surveys for your staff, internal and external customers?
Our survey mechanism enables you to freely define surveys and collate feedback to any part of your operation, be it at project stages or the overall operate service performance. Net Promoter Score type surveys are supported and can be executed in minutes.
Need to execute repetitive steps with low error rates, or allow business level staff to create entire SAP systems, or restore a backup?
Configure and execute automation packages based on individual automation actions. Create chains of actions that can be launched as one and monitored from a simple UI. Govern and approve the start of the automation package using MiCloud Govern & Secure.
Need to see the status of any of the EC2 system in your accounts at any time?
Collect data on EC2 system running in an AWS account managed by MiCloud. Record connections, current CPU and memory usage, and other data all in real time. You can drill into this data to watch trends over hours, days and even months.
Support as well as project staff can now see an overview as well as details about all the system they need to manage.
Need to configure your retention periods as well as view the latest backups all in one place?
The MiCloud platform allows backups to be configured in many ways. It’s simple to change the number of backups to keep in retention. It’s easy to view the full list of backups freeing up time for the support guys.
Would you like to be able to restore your HANA system to any point in time at which it has been maintained by the system at the click of a button and whenever you wish?
With MiCloud you can create a new HANA server and restore a previous backup to this server at any time, and when doing it select the point in time to which you want it restored.
Would you like a simple view of your network configuration all in one place? Would you like to have a high security network and VPC created for you?
A blank AWS account can be imported into MiCloud and bootstrapped to a high security best-practice design, ready for SAP workloads to be deployed into at the click of a button.
Need deployment options for Netweaver?
MiCloud has a set of standard deployment options for NetWeaver. You can pick from an all-in-one or separate build and sit back as MiCloud deploys the necessary systems and installs SAP on top of them.
Using MiCloud automation Library you can select a template build, configure some options and deploy SAP over and over again.
Need deployment options for Netweaver?
Need to create a standard patched Solution Manager system and know it will work first time?
We have taken all the hard work out of deploying, patching and configuring a Solution Manager instance. MiCloud has templates ready to go to make sure every build is the same and ready for use.
The cost per hour of system downtime is substantial. Minimizing downtime during migration is critical.
Our solution (currently not available to third parties) achieves near-0 downtime migrations for any database size and from any database and operating system to any database and operating system.
How do you know that the assets that you are running on AWS, including storage types, market place cost etc. are the ones you were intending to run?How can you do a continuous stocktake of assets?
Our Asset Discovery will consciously run and will compare what you have deployed in your AWS Accounts with what you were intending to deploy as per the Asset Register.
New items are flagged up as ‘Discovered’ and missing items are flagged up as ‘Lost’.
Ensuring all assets are tagged, in particular when automated builds are not (yet) in place, can be a challenge: however tagging is critical for cost management.
Our Missing Tag Discovery will identify those assets where tagging has not been appropriately applied, and will present the cost of untagged assets.
Most of the customers we engage with do not have a good understanding of their integrations between their systems. Yet knowing each integration, and how it will behave when migrating your systems, is a key critical success factor.
Our Integration Discovery will run over a period of discovery during which MiCloud will monitor chosen systems and log all network-based interfaces.
They can then be identified and managed until all used interfaces are cataloged and tested prior to and during migration to the AWS cloud.
Many customers, and in particular those that run AIX as their operating system, have created OS level scripts. Mostly it is unknown how many there are and what their purpose is.
Our OS Level Scripting Discovery will compare your OS scripts with a clean version of your OS script. Discrepancies will be investigated, cataloged and resolved.
Many SAP systems are poorly maintained, and the amount of redundant technical data is substantial. This negatively impacts cost, performance and agility.
Our Technical Data Discovery will pinpoint clean-up opportunities both as a one-off and ongoing maintenance activity. Pre-migration clean-up activities are identified for execution and early benefits realization.
Many SAP systems are poorly maintained as a result of housekeeping jobs not being executed or results not being confirmed.
Our Housekeeping Discovery will identify jobs that should be but are not running, and jobs that are running but not functioning properly.
As a Business One Partner, would you like the ability to create a new B1 in HANA system in minutes?
Create a new Business One system including HANA database, Business One server and user front-ends by completing a simple form and pressing go.
As a partner, would you like the ability to add, remove or update users as you need to?
New users can be enabled in minutes at the touch of a button and they receive an email with their login details directly. Changing a user’s details is just as quick and easy.
Need to schedule, retain or restore backups at any time?
The MiCloud platform creates and manages both the B1 Server and user front-ends. These backups can be scheduled and retained as the end customer sees fit.
Backups can be restored at any time, and even used to create new systems, to enable testing or training – all at the click of a few buttons. You can even let the platform complete backups based on user activity.
Do your end customers need add-ons?
Our system allows them to have as many add-ons as they need. Servers can be produced as needed and software installed on them. The platform takes care of all the security and necessary network changes as servers are created and removed.
Let's face it, technical people don't do budgets and finance very well. We have changed our technical team's vocabulary from cool sounding 'provisioning of instances' to 'buying instances'.
After quite a long time of trying to get them to manage AWS cost, we have accepted defeat and created a mobile app that enables executives and managers – the people that do care about cost – to see, on a day-to-day basis, what is being spent against plans and budgets.
We believe that enabling strong business insight and oversight will save 25% of your month-by-month AWS spend. And we have some examples to prove it.
Our mobile app exposes AWS cost to the business and enables them to easily spot trends. They can also identify if expected behavior is adhered to: stopping systems on the weekend should show a dip in cost – a cost reduction should show the same.